ASTD-Lincoln Presents: Conflicting Opinions: One Organization's Approach to Conflict Resolution Training
ASTD Nebraska members may attend ASTD-Lincoln events at member pricing. Visit www.astdlincoln.org to register and enter the member code.
In the learning event from noon to 1:00 pm, Nancy Gade and Kaylea Dunn from Olsson Associates will explain their methods of teaching conflict resolution training at their organization. They will explain their process for selecting and working with an external consultant, as well as how they approach their internal training version of conflict resolution. They will also provide ideas on activities and resources one could utilize to develop conflict resolution training within their own organization.
Workshop: Conversations That Get Results 1:15 pm - 3:45 pm - presented by Kaylea Dunn
This workshop will enable you to witness the conflict resolution course mentioned during the learning event. We promise you will walk away with a script for a conflict you need to address. This workshop is limited to 32 participants, so register early!
Conversations That Get Results! icon credit: James Mullen, Graphic Designer, Olsson Associates
Course Overview: The ability to deal skillfully with unmet expectations, communication issues, or differing viewpoints is a core capability of both successful organizations and successful individuals. In addition, thewillingness to have these conversations is at the heart of accountability. If you’ve ever avoided having a conversation about unmet expectations – or the conversation you had didn’t lead to the outcome you hoped for – then you will benefit from this training.
What you'll learn: This training will provide a step-by-step guide to approaching difficult conversations. Participants will walk away with a script they can use for an upcoming conversation of their choosing. A workbook will be included.
Meet the Facilitators
Nancy Gade has been at OlssonAssociates for the past seven years and serves as the Area Leader for theTraining and Development team. Nancy teaches numerous courses at Olsson Associates, is a certified Emergenetics Associate, and is heavily involved in organizational development initiatives. This includes a role in the company’s leadership development program and competency model as well as in strategic planning. Nancy is also an active member of the Downtown Lincoln Association where she has served on the board for several years. Nancy has a bachelor’s degree in Finance and a master’s degree in Marriage and Family Therapy, both from the University of Nebraska-Lincoln.
Kaylea Dunn has been at Olsson Associates for the past seven years where she serves in the areas of Human Resources, Client Services, and for the past two years, Training and Development. Dunn received her bachelor’s degree in Business Administration and a master's in Leadership Education from the University of Nebraska-Lincoln. In January of 2012 she received her Professional in Human Resources certification. As a training specialist at Olsson Associates, she works on a wide range of projects including training for supervisors, young professionals, and the onboarding initiative.
Where:
Room 302, Southeast Community College Continuing Education Center, 301 S. 68th St. Place, Lincoln, NE 68510
When:
Thursday, July 17, 2014
Cost:
Early bird rate: (Register by Wednesday, July 9)
Learning Event Only:
$16 - Members
$32 - Non-members
Learning Event and Workshop:
$40 - Members
$55 - Non-members
Regular rate: (After July 9)
Learning Event Only:
$21 - Members
$32 - Non-members
Learning Event and Workshop
$50 - Members
$65 - Non-members
1st- and 2nd-Time Guests may attend at the member rate when registering with an existing member. Prospective guests who do not know an ASTD-Lincoln member are invited to contact a Board member to register as a guest with him or her.
Registration Deadline: Friday, July 11, 2014
Agenda:
11:15 am - Registration Begins
11:30 am - Lunch Begins
11:45 am - Announcements
12:00 pm - 1:00 pm - Learning Event
1:15 pm - 3:45 pm - Workshop
Cancellation Policy:
No-shows will be billed; to avoid a no-show billing, please cancel 72 hours before the event by calling 402-434-7557.
